General Notices:

  • We are unable to bill PBRS Insurance at this time due to issues within their system. We are unsure as to when their system will be restored.

  • Due to the frequency of missed appointments, we have implemented more strict no-show and cancellation policies. We require 24-hours notice for cancellations and/or appointment changes. A fee of 50% of the scheduled treatment will apply for all no-showed appointments and late cancellations. A fee of $30 + GST will apply for same-day cancellations.

  • We are happy to provide Direct Billing to all major benefit providers! Our office requires a piece of Government Issued ID for verification and a valid Credit Card on file in order to directly bill your insurance. We are not able to submit doctor’s notes to your benefits provider on your behalf.

Thank you for your understanding and we look forward to seeing you!